Journalists are constructing public opinion when they use social media accounts to tell the story of politics
Public opinion, as necessary a concept it is to the underpinnings of democracy, is a socially constructed representation of the public that is forged by the methods and data from which it is derived, as well as how it is understood by those tasked with evaluating and utilizing it. I examine how social media manifests as public opinion in the news and how these practices shape journalistic routines. I draw from a content analysis of news stories about the 2016 US election, as well as interviews with journalists, to shed light on evolving practices that inform the use of social media to represent public opinion. I find that despite social media users not reflecting the electorate, the press reported online sentiments and trends as a form of public opinion that services the horserace narrative and complements survey polling and vox populi quotes. These practices are woven into professional routines – journalists looked to social media to reflect public opinion, especially in the wake of media events like debates. Journalists worried about an overreliance on social media to inform coverage, especially Dataminr alerts and journalists’ own highly curated Twitter feeds. Hybrid flows of information between journalists, campaigns, and social media companies inform conceptions of public opinion.
Identity, stories, and emotions shaped the hopes of white voters in the 2016 election
This article argues that a set of recent books published in advance of the 2016 U.S. presidential election provides a road map for understanding its outcome and a research agenda for political communication scholars in the years ahead. This article focuses on sociologist Arlie Hochschild’s Strangers in Their Own Land, a field study that documents the roles that identity, narratives, and emotions play in shaping the political beliefs and behavior of White Tea Party supporters. Building on these insights, through an analysis of 123 content analyses published in Political Communication between 2003-2016, we demonstrate gaps in our field and argue that scholarship can grow analytically and empirically by accounting for the findings of these books. We conclude with suggestions for future research into people’s perceptions of identity, group status, deprivation, and political power, as well as the role of media, political actors, and social groups in creating these narratives of American politics.